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AFSC 4C0X1
Mental Health Service
EPR Bullets

See also: Mental Health Service Awards


Job Description

- Performs CM evals, counseling & client edu/prevention, coord specialized trmt/hospitalization & updates from ntwrk
- Oversees network MH care, performs qtrly check-ins w/ differed pts, evaluates medical readiness for AD personnel
- Tracks pt case loads for MHP; ensures utilization/save case load for providers, timely f/u & terminations for MHC pts
- Advises base agencies/CC/CCF on ADAPT policies/procedures; coordinates grps/individual treatment team meetings

- Leads 8 FW psychiatric srvs; sole MH prescriber/renders specialty eval/treatment; ensures cmbt readiness f/2.6K pop
- Oversees Wg's MH fitness std's; guides MH RILO/MEB process/consults 4 PCM tms; advises 17 CCs on med protocols
- Executes lab work f/med treatment/ADAPT drug screens; vets PACAF MH waivers; go-to PRP rep/monitors DNA pgm
- DMH Team Chief; optimizes IMAHR CONOPS f/7 Wg exercises & 3 real-world events; liaisons w/3 key agencies

- Responsible for clinical support functions to include patient assessment/security clearances/psychological tests
- Maintains schedules; books/cancels pt appts & inputs/updated AHLTA; performs customer service functions
- Assists providers with behavioral evaluation and documentation of history of incoming recruits for MH fitness

- Performs basic assessment procedures to include clinical interview/MSE/pt education and institutes pt safety
- Manages 4 provider templates; ensures availability for urgent/routine visits--facilitates care 10K beneficiaries
- Manages, maintains clinical records; develops, implements, facilitates training, psycho-educational groups & classes


Performance Assessment

- ADAPT NCOIC x1 mo; led 3 mbr tm/mng'd 21% appt surge/175 appts x14 sqs--secured $6B PL-1 msn/SEI 75% cmplt
- Addt'l duty MDG 1st Sgt; oversaw morale/hlth/welfare/407 mbrs f/5 CCs--attended to pers affairs/QoL issues
- Aided JBLE SA outreach; org'd 8 unit visits/brief'd 1st Shirt Council/ALS--51 senior leaders taught ADAPT protocols
- Arranged Alcohol Awareness mo; advertis'd ADAPT f/5 hrs x3 events--market'd responsible drinking f/1.4K AD pop

- Assembled new Med Services flt; led 4 ele/38 pers--mng'd delivery of $2M pt care/$3M budget/$5.5M assets
- Assisted w/consolidated check-in/3 clncs; relocated supplies/trnd staff; reallocated 300 man-hrs to pt care grps
- Attended 40 hr process improvement crse; AFSO21 Green Belt cert'd--sought PHA process improvement event




- Briefed KRO 300 members; advised on psych SABC/EOTH abuse--fostered Osan War-fighter's wingmanship
- Broadened educ; cmpleted Applied Suicide Intervention Skls Trng--enabled wg wellness/resiliency initiatives




- CADC in training, tackled 124 pt encounters; logged 87 hours toward IC&RC accreditation--saved 256+ provider hrs
- Co-facilitated 15 MH classes; taught nutritional/exercise & stress mgmt skills; improved 150 cardiac pts' QoL
- Co-facilitated 16 substance abuse classes; taught participants abstinence/responsible drinking; enhanced QOL f/32+ pts
- Co-facilitated 20 psychoeducational classes; taught participants healthy sleep habits; improved 700 mbrs' QoL

- Co-facilitated two-day crse; provided trng to 1 SOW mbrs on suicide intervention--groom'd 20 CPAC students
- Co-led flt Sexual Assault Stand-down; organized interactive gp trng--increased unit cohesion/awareness for 36
- Compiled 700 abuse/prevention cases for FAC meeting/5 hrs; trends ID'd to ldrshp; prevention svs top 5 in AF
- Completed 16-hr Managing Disruptive Behavior crs; de-escalated 3 violent pts; avoided Code Green injuries

- Completed SMART recovery trng; 20+ hr trng c/w in <2 wks--bolstered skills f/CADC/improved ADAPT grp pt care
- Conducted 121 network qtrly CMT evals; assessed msn readiness id'd 5 high risk pts and referred to MH for safety
- Conducted 3 substance evals/22 sessions; attained 31 hrs toward CADC Cert--on target f/CY completion
- Conducted 40 new pt interviews; provided concise clinical assessment for 35K pts/year; zero safety incidents

- Coord'd 2 CCS meetings/61cases; sent therapy rqmts w/in 48 hrs/patients received prompt care; 0 re-offenders
- Coordinated deployment process; led 3 amn/process'd 28 waivers/246 MH clearances--0 AOR discreps/0 msn delays
- Created clnc referral database; tracked consults outcome/scheduled 350 pts; saved wg $120K in network costs
- Created process for tele-health treatment messaging; ID'd necessary pts/mngd contact--reduced virus exposure by 79%




- Days of Resiliency Orator; normalized trauma reactions for emer svcs/25 firefighters--lauded by SNCO ldrshp
- Dedicated to outreach; led self-help initiative/dispersed 25 pt tri-folds; encouraged pt ownership of healthcare
- Disaster MH tm mbr; responded to First Sgt s death/rendered brief intervention/20 grieving mbrs; 100% RTD
- Drove tech-led intake svc; trn'd 4C's/bridged 59% staff shortage/expanded ATC by 341 specs; sv'd 1.2K provider hrs




- Embedded SFS asset; addressed MH stigma/AUOF concerns--rallied preventative service utilization f/202 Defenders
- Enhanced SA capes; implemented certification plan/led 3 trngs, 3 techs f/3 hours--prepar'd 1 f/upcoming cert board
- Executed ADAPT ops/sole CADC; drove 16 pt caseload/ ID'd 3 at-risk f/relapse--enabled 86 appts/care $XXXK
- Executed Phase I exer x2; proc'd 307 mbrs <72 hrs/0 discrepanices--100% rdy/met CSAF directive/#1 AF MH Clinic




- Finalized 10 pt admissions; id'd risk factors/feedback aided disposition decisions; guaranteed targeted results
- Finalized ADC rqmts; led 12 consults/1K visits/5 high risk pts/2K substance abuse Tx hrs/passed exam--set f/int'l cert brd
- Flight PTL; guided 64 personalized workouts/6 remedial sessions--instrumental to 18% members overall gain




- Gp Supt by-name selected as ALS mentor; infused 20 airmen w/guidance & ldrshp--led next generation leaders




- ID'd continuity of care gap; creat d off-base referral tracker/captured 25 pts/trn'd 22 staff--slashed tx dropout rate 74%
- Id'd PI need; restructured 8 providers' scheduled/added 16 addt'l intake appts; slashed access to care by 7 days
- Initiated investigation for 9 abuse cases; coord'd w/CPS/OSI; family mbrs seen w/in 72 hrs; 100% victims safe
- Interim ADAPT NCOIC/3 mos; led 16 AD/civs/governed 42 pt caseload/1K apts--generated $293K in care/97.5% RTD
- Interim Mental Hlth Flt Chief; sel to fulfill dual-hat position--oversaw ops of 36 pers/x6 mo/23K annual visits




- Led 1Sgt Symposium; educated 62 psnl on warning signs--expanded awareness of helping agencies f/38 units
- Led Wg Reintegration spt detail; 500 pers/weapons processed/98 tons cargo off-loaded--crushed <1hr CC goal




- MAFB MHC NCOIC x2 mos; led 4/performed exec duties/ordered supplies--served clinical svcs to 7K beneficiaries




- Noted preliminary diagnostic impressions/120 pts; briefed 10 treatment tm mtgs; saved 990 provider man-hrs




- Observed/documented behavior on 120 pts; delivered critical insight to providers; enabled accurate diagnosis
- Org'd 3-mbr chart consolidation tm; centralized 2K pt records/4 clncs/1 duty area; reduced wkly admin/48hrs
- Org'd clnc peer review/7 providers; deleted 2 mo backlog/corrected 23 errors; gauranteed AAAHC conformity
- Oriented/trained 2 MH technicians; demonstrated inpatient unit operational skills; boosted FMC staff by 10%

- Originated virtual FTAC brief; revamped slides/introduced updated material--800+ amn educated on ADAPT program
- Oversaw $25K AFMOA VTC project; initiated Mental Health educ/trng/comms task--fixed 4 yr issue <2 wks
- Oversaw clinical Ops; direct'd 22 consults/guided 735 encounters/35 acute assessments-- key to TJC 0 errors
- Oversaw element safety pgm; conducted 60 safety briefings/educated 46 staff; increased awareness/0 mishaps




- P3DT POC; coord'd w/3 MAJCOM providers for multi-base treatment--enabled key treatment options for 19 families
- Partnered w/AFSOC aircrew psych docs; administered/scored 133 psych tests/45 prsnl--13 Air Liaison Officers sel'd
- Performed triage/2 wks; assessed 35 pts for suicidality/risk factors; certified MH stability/averted loss of life
- Pilot'd insp prep; dir'd 21-mbr tm to review/update 32 charts/fix 103 errors--key to UEI "effective" w/zero flt discreps

- Piloted Cmd Directed Investigation; ID'd bullying culture/authored solution--boosted sq rank from 26 to #5/40
- Processed 31 EPRs/3 decs/authored 4 Gp/11 Sq qtrly awds--produced 98% on-time rate/doubled MDOS wins
- Provider Extender; oversaw 8 provider caseloads/315 pts/1,000 pt encounters--maximized provider utilization by 35%




- Rebuilt clinic duress alarm prgm; updated flt binder/revamped trng slide/60 personnel; 100% AFI compliance
- Reoriented peer review pgm; verified standard of care--coord'd w/12 MH providers overseeing <25 docs
- Revamped Immunizations procedures; evaluated check-in process/staff inputs--increased safety/efficiency 50%
- Revamped Women's Hlth protocols; centralized MDG pregnancy testing/bolster'd RVUs--increased visits 89%




- Shift Leader; guaranteed clinical ops/provided frontline supervision/19 amn/NCOs--essential to 2 Sq Team OTQ awds
- Sole MH tech f/2 installations; facilitated expedient delivery x200 PCBH, 54 COSC appts--enabl'd >$25K specialty care
- Source selection lead; ID'd Wg EMS rqmnts/reviewed proposals--obtained $874K Advanced Life Spt contract
- Spt'd FAP reorg/10-man tm; creat'd gp rm/front desk/admin office--enabl'd 40 pt gps/mo/incrs'd flt mtg capacity 50%

- Sq Safety Monitor; developed new detailed tracking system for SST certification--ensured 100% compliance/574 prsnl
- Staffed 51 FW Cmbt Readiness booth; executed stan drink demonstration--delivered outreach to 1K attendees
- Streamlin'd ADAPT lab collection deficiency; creat'd checklist/coord'd med review--prgm HSI/AFI compliant
- Supv'd enl UGT/mentor'd 28 CGOs; signed 70 OJT tasks/2 amn upgrd'd/2 ofcrs brd cert'd--led to 11 sq/10 gp/2 wg awds

- Supported Alcohol Awareness Mo; supplied crit facts substance use--dispelled misconceptions for 6.4K pop
- Supt'd Sq Dorm BBQ/Outdoor Rec; dedicat'd 4 hrs f/setup--improved community Qol 300 medics/20 families




- Tackled pt access initiative; coord'd w/4 clncs/corrected referral decline; recaptured $30K mthly network leak
- Template Manager; created 382 new appointments/79 providers/enabled flexible clinic schedules--improved ATC 13%
- Triaged 15 pts/id'd 1 w/suicidal thought; org'd trans to military inpatient unit; averted crisis/$2K in outsourcing
- Triaged 90 pts/id'd 5 suicidal; arranged trans to military inpatient unit; averted crises/$20K in civ outsourcing
- Trnd in BHOP clnc/2 wks; reworked 5 providers' schedules/added 30 appts; slashed access to care by 4 days




- Vol'd for suicide prevention outreach/3 hrs; distributed 7.2K info pamphlets; promoted wingmanship/10K mbrs




- Wg Pre-Exposure Projo; formulated emergency crse f/5 units--166 "1st Responders" armed w/trauma response skills
- WIT lead; dev'd DMH/Code Violet exercises/coord'd w/5 agencies/ID'd 3 crit process updates--ensur'd unit readiness



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