- Facilitated lab trng/19 USAR; conducted >170 hrs readiness skills trng/3 mos--upped deployment capabilities
- Executed msn/75% manning; 510 cases/incr'd 12% over last yr--99% customer satisfaction rate/#1 AFMC 3Q
- Org'd dental lab mini camp; taught 9 lab skills/22 boy scouts earned merit badge--bolstered AF/community ties
- Attended 3-wk Advanced Porcelain crse; excelled practical evaluations--trnd 37 staff on new technology/equip
- Led short-notice tasker; fabricated 160 mouth guards <2 wks/$45K svcs--secured combat trng rqmt for 75 SFS
- Executed msn/75% manning; 510 cases/incr'd 12% over last yr--99% customer satisfaction rate/#1 AFMC 3Q
- Led lab to 20% increased production; contributed to historic $4.6M in care--AFMC Medium Clinic of the Year
- Efficiently completed 2.7K procedures; achieved 98.3% Class 1 & 2 readiness rate--exceeded AF goal of 95%
- Coordinated excess workload w/ 2 labs during equipment work stoppage--avoided $53K in private sector care
- Set-up 3-day computer aided design/milling course; saved $6K training fees--$96K equipment now operational
- Performed 4K procedures; contributed to 73% Class 1 rate/beat 65% AF goal--sq awd'd ABW Team of Yr '11
- Coord'd 129 complex cases w/Peterson AFB lab; 160 fixed prosthesis completed--saved $144K civilian costs
- Created 12-wk dental lab vocational rehab; interned disabled vet for new career--mbr rdy to rejoin workforce
- Managed 565 cases/produced $30K CLVs; contributed to $4M in treatment--AFMC Medium Dental Clinic '11
- Streamlined workflow output; crafted 1.2K dental prosthesis/generated $124K--vital to pt completion rate 99%
- Conducted lab administration tng/13 assistants; ensured procedures/documentation followed--eliminated excess steps
- Fabricated $90K in dental appliances; liaised w/Ramstein ADL--key to wg's 99.5% dental IMR rdy rt/AF's #1f/3 mos
- Governed ops/12 techs; tm crafted 1.2K appliances/$600K value--fueled gp's $24M output/97% dental readiness rate
- Partnered w/NBC; hosted 2-day exam/6 cadre/20 mil & civ techs--increased AETC's national dental lab certs by 13%
- 1/7 SMEs chosen for AFSC job inventory; val'd 465 tasks/gave 77 inputs to AETC--vital to CFM's eval of $4M ISTC
- Drove lab ops f/16 dentists; produced 7.3K CLVs/$67K weighted value--vital to JBER 99% rdy rt/SG hosp OTY '17
- Lab workload monitor; applied new case mgmt software/tracked QC data f/6 techs--drove 100% prothesis insertion rt
- Dental lab trng monitor; led 5-lvl UGT f/2 dental assistants/40 hrs hands-on instruction--ensured rqmts f/30 tasks met
- Controlled AF Precious Metals Pgm; accounted f/6 metals/monthly insps/$4K value--zero errors/100% accountability
- Interim Lab Flt Chf; oversaw 260 prosthesis fabrication/$284K weighted value--98% Wg readiness rate/3% < AF tgt
- NCOIC JBSA-R dental lab; spt'd 6 dentists/drove 11K CLVs/enabled 1.4M clinic production--96% worldwide qual'd
- Directed Lab ops; enabled 9 providers/792 prostheses/$34K productivity--key to AETC Small Dental Clinic OTY '15
- Maintained 10-day prosthesis turnaround; 2-person shop bested goals by 50%--100% in-house on-time case delivery
- Expedited dental prosthetic deliveries; key to 98.7% patient satisfaction rate--clinic ranked #1/11 AETC/#4/79 AFDS
- Trained 20 Navy students; taught 100 dental laboratory core tasks/oversaw 160 hr rotation--technicians rdy for PDS
