This AFSC, 3A0X1, Information Management, will transition to AFSC 3D0X1, Knowledge Operations Management, and AFSC 3D1X1, Client Systems
JOB DESCRIPTION
- Manages IT services for 552 geo-dispersed personnel/16 sites directly supporting 84 test programs valued over $1.3T
- Coordinates local IT requests supporting 2-Star and staff; liaises between 377th base comm leaders and support center
- Leads Client System Technicians servicing 2 local networks; manages troubleshooting support for all Ctr IT equipment
- Facilitates account/information protection standards by providing technical solutions and scheduled upgrade outages
- Leads 4-person CSS team; manages mil & civ personnel admin, resource mgmt and organize 3A/3S AFSC trng
- Oversees NIPR/SIPR Enterprise Info Mgmt (EIM) collaborative tools via sharepoint link for 550 sq personnel
- Monitors/SAV-inspects record mgmt prgms for 18 seperate offices across 5 flights; validates records/file plans
- Manages 38 CSS prgms: MICT, UCC, recall rosters, EPRs, decorations, rations cards, in/out-processing rqmts
- Performs admin and personnel functions as directed by Commander; provides support to 552 mil/civ assigned
- Ensures timely prepartion of all evals, decorations, recall rosters, and general correspondence as required
- Complies with and assists others with provisions of the FOIA and PA, records, publications, and content mgmt
- Responsible for dissemination and distribution of official correspondence and mail; maintains accountability
PERFORMANCE ASSESSMENT
- 21SW Amn/mo! Id'd/staged 84 rcds for NARA destruction/0 errors...rdy for GO Exec Spt job--promote ASAP
- 21SW Rcds Mgmt prgm mgr; gen'd 155-item AFRIMS chklst/asst'd 15 FARMs--boost'd pln approval rate 96%
- Acted as liaison between HQ PACAF and HQ AETC--mediated disputes between Air Force personnel and HQ AETC
- Admin Superstar! Only 3A in group to receive the 142d Operations Group Chief coin for exemplary support
- Advised military members on formal training classes needed to progress--no lost advancement opportunity
- AMXS INTRO manager; mng'd 492 prsnl sponsor appointments/duty info updates--ensured program/data integrity
- Appoint'd to Sq UCC; complet'd 3 hrs UCC Ops course--drives CC's C2/impacting 552 mil/civ accountability
- Attended wg 3A PDCs; gained vital knowledge on admin/CSS functions--AFSC upgrade training requirements met
- Awd'd 5-lvl! Comp'd 2-vol CDC crse/133 UGT-rqmts/90 trng-hrs--prep'd for AFSC transformation to 3A1X1
- Built EPRs/decs tracker; push 82 EPRs/Decs this qtr! Quality reviewer--drove 98% on time for CC suspense
- CE transformation enabler; QB'd 886-86 PASCODE transition/val'd 152 UPMR changes--incr'd unit efficiency 40%
- Cmd'd 24 CC prgms/480 man-hrs; ran 50 EPR/decoration sites...expedited rpts--incr'd AFPC on-time rate 75%
- Conduct'd Rcds Mgmt SAV/152 files plns; ran paper-to-digital transition/<6 mos--bested AF's 80% benchmark
- Conduct'd UMPR/CRO/Duty Info updates; expedited 245 data entries for 55 mbrs--fed CE transformation effort
- Coordinated Sq EPRs; tracked cradle-to-grave process of 430+ TSgt/SSgt reports--guaranteed 100% on-time delivery
- Created handcrafted gifts for members upon birth of children; enhanced unit family feel--improved retention via care
- Created RAPIDS site; cert'd SSM/DEERS admin--maintained $20K ID sys eqpmt servicing 203 DoD mbrs, families
- CSS MICT lead; owns 17 prgm checklists/600+ inspection items; id'd/fix 84 discrepancies--solid prgm mx!
- DDR Trusted Agent; liased w/MDG...sched'd 50 specimens/15 observers--spt'd DoD prgm/<2% 'positive' rate
- Despite under-manned CSS, assumed responsibility for 3 SQ's; 1200+ AROWS/DTS orders cut--msn success
- Dual hatted as FARM/RC; conducted 15 records management SAVs--corrected 9 file plans/trained 18 RCs
- Dynamic leader; champion'd teamwork/rebuilt tng pgm/implement'd standardized processes--promote to SMSgt
- Dynamic street-lvl ops key to success of most complex FMS office in Sub-Saharan Africa--promote to SMSgt
- Earned NCO of the quarter; set standard for work performance and appearance--raised the bar for office expectations
- Essential to DTS/GTC program; processed 150 authorizations totaling $500k--rectified GTC delinquencies
- Excelled in predicting troop needs; deconflicted section's annual schedules--identified conflicts & overcame obstacles
- Filled Wg 3A1X1 FAM role 3 wks; cert'd 85 tasks/requisition'd 3 authorizations--5 prsnl UGT'd/met 3AX JQS
- Gp CSS mgr; led 6-mbr tm...drove 19 CC-prgms/UCC/3 add'l duties...incr'd Gp eval timeliness 9%--fueled CE msn
- Granted/implemented SharePoint permissions; resolved trouble calls/tickets--decreased wait time by 30%
- GTC Agent/160 accts/$2.1M; id'd/fixed 40 delinquencies...averted suspensions--effort recouped $50K+ rebate
- Guided unit decoration program; coor'd/processed/reviewed 280+ decorations--facilitated 100% on-time presentation
- Highly reliable--coor'd/processed/reviewed 300+evaluation rpts--maintained 100% accountability of all rpts
- Highly reliable--processed and reviewed 150 eval rpts; 100% accountability ensured high quality reports
- IAO asst; provision'd 30 AFNet accts/rpr'd 100 issues...scrutinized access rqmts/552 pers--$21B asset secured
- Knowledge Operations SME; always exhibited unparalleled ability/professionalism--promote to MSgt soonest!
- Led deployed UFPM/PTL prgms; coord'd w/FAC ensured AFI compliance--implemented FA sys capes for 135 Amn
- Led EMS conversion phase-out; flawlessly transferred 95 decoration into vPC system--zero transition discrepancies
- Led Records Mgmt (RM) revamp; SAV'd 52 offices/tnd 36 RC/CORs--restored 5 neglected accts, zero disc!
- Led short-notice AFNOSC tasking; validated 1300+ users accounts--guaranteed 100% network sec compliance
- Led vPC decoration conversion workshop; briefed 8 members on new processes--section knowledge increased 100%
- Managed 5 person admin team; processed 2200+ orders, pay & accountability docs--enhanced msn success & morale
- Managed and maintained internal office suspense--streamlined office--reduced late reports 75%
- Managed Sq in/out processing program; directed/processed 412 transitioning personnel--Sq Ops tempo uninterrupted
- Managed Sq leave prgm; liaised w/81 CPTS on 7 Leave Web issues--eliminated discreps/cut processing time < 2 days
- Managed UMPR updates/CRO/gains/loss rosters/sponsor prgm--ensur'd 35 newcomers 100% track'd in sys
- Managed/controlled incoming ANG 336 forms; created tracking database--increased productivity two fold
- Mitigated NOSC CAT 8 NIPR issue; id'd/quarantined virus...rpr'd computer/access <12 hrs--$21B asset safed
- Mng'd SharePoint prgm/8 sites; fixed 174 shortfalls/drove 250 evals/decs--achv'd 75% on-time rate...20% incr
- Mng'd SIPR-Net migration effort/30 man-hrs; pushed 30 patches/updt'd 10 accts--distro'd classified/safed ntwk
- Mng'd unit leave prgm; tm'd w/CPTS...rectified 5-mo authorization backlog--prgm 100% compliant/audit ready
- Monitored, processed over 11,000 enlisted and officer performance reports--reduced late reports from 30% to 5%
- Orchestrated 3 sq CC Calls; coord'd logisitics/set-up A/V eqpt/proffered 30 awds--enhanced morale/552 prsnl
- Organized, implemented plan to correct, update squadron’s e-mail global information for ORI--integral to success
- Outstanding Support Staff team mbr; consistently puts out superior work--awarded 4 FW's 3A1X1 Amn of 1Qtr '16
- Oversaw 11 Sq cmdr prgms; ensured flawless execution/insp rdy--supported dual command taskings across 4 AORs
- Oversaw four IT sites--drove revamps/id'd & corrected 26 equipment shortfalls; increased effectiveness by 20%
- Oversaw IA validation; reviewed 552 accts...id'd/rectified 85 minor/4 major discrepancies
- Oversaw unit med readiness prgm; tracked 147 prsnl/2K rqmnts--attained 99.5% IMR-avg...Gp's avg #1 in AW
- Performed as the example; came in early/left late to ensure superior work--influenced positive performance of others
- Performed Know Ops duties; provided IAO support--created AFNet accounts/28 new mbrs online/msn ready
- Project mgt'd CSS relocate; coord equip/TACLAN/$55K in assets--zero equip loss/msn restor'd 100%/<12hr
- Provided unit IAO support; 317 user accounts enabled/submitted 243 trouble tickets--assured resolution in <24 hours
- Pushed 30 patches/updt'd 5 SIPR ntwk accts...15 man-hrs; distro'd 3 cmd/wg, NAF issues--safed classified net
- Ran unit GTC prgm/452 accts/$4.5M; id'd abuse case/reconciled 220 orders/$120K--decr'd delinquency >40%
- Ran unit lv prgm; tm'd w/CPTS...rectified 5-mo authorization backlog--ensured prgm 100% compliant/audit rdy
- Rebuilt deployed Sq RM prgm; restored 200 records/trained 15 record custodians--attained federal prgm compliance
- Reconciled Sq Staff meeting slides; revamped/organized slides from 18 sections--provided AMXS/CC critical input
- Refocused office responsibilities--accuracy and timeliness of report processing increased by 90%
- Revamped EPR/OPR/DEC process; taught writing skills to three KOM mbrs--cut FSS correction returns 95%
- Scheduled course dates for officer and enlisted military members to attend--maximum use of available slots
- Self-motivated Amn! KO'd 7 AW/IG insp findings; fixed prgms/10 days...rdy for incr'd ldrshp--make SrA now
- Skillfully controlled incoming/outgoing paperwork; met regid specifications prevented errors; 100% accuracy
- Skillfully managed 247+ computer audit trails--100% sys security compliance; zero violations/saved msn ops
- Spearheaded Sq ePIFs conversion; converted 1K+ AMXS personnel's critical info--beat CC's suspense by 30 days
- Spearheaded tasking in support of ORE Phase II; ensured 5 personnel were trained, equipped and msn ready
- Sq Enlisted Council Secretary; led 4 events/orchestrated fund-raisers--grossed $4K improved unit cohesion & morale
- Steward for 152 mil/GTC/$200K prgm; id'd/fix 12 delinquents, averted suspenses--Wg recoup $50K+ rebate
- Streamlined 13 file plans; managed DoD mandated electronic system--updated 1,500 files/13 SAVs compliant
- Successfully managed admin strategies; tactically controlled over 150 AROWS orders--critical to deployment
- Sustained 21SW file pln/1.2K rcds/250 man-hrs; enforced stds/continuity/6-flts--sq rcvd '13 CUI 'Excellent' rtg
- Tracked inaccurate reports and returned to units--preemption reduced late submissions by 50%
- Trained other personnel within and outside the unit on personnel management tasks--recognized by FW Commander
- Training streamlined transition of newly assigned airmen to their workcenters, reduced qualification time by 50%
- Tremendous SNCO; FMS/EUM/EDA go-to expert; mentored OSC NCOs/CGOs--ready for SMSgt promotion!
- Unit Functional Area Records Manager; coor'd file pgrms for 9 offices/157 pers--ensured 100% sq compliance
- Upgraded unit admin HTML web pg; fixed site glitch/exploited web resources--enhanced collaborative capes for ldrs
- Validated, updated decorations and performance reports in the Military Personnel Data System (Milpds)
- Volunteered for deployment as first term/3 level Amn--capitalized on opportunities/exceeded all expectations
